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 thread  Author  Topic: PAID $6.99 STILL SEEING ADS  (Read 440 times)
RLD4000
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xx PAID $6.99 STILL SEEING ADS
« Thread started on: Nov 26th, 2016, 07:21am »

I paid the $6.99 STILL SEEING ADS, please refund.
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xx Re: PAID $6.99 STILL SEEING ADS
« Reply #1 on: Nov 26th, 2016, 12:01pm »

A couple of questions please.

Can I have the full message board URL that the ad-free credit was bought for?

Then, are you the main admin account holder at the board you have bought them for?
If so, have you been into the admin area to apply them.

If you're not the main admin account holder, have you told the admin account holder that they are there to be applied?


Lastly, if you've done all the above, can you please send me a copy of the Paypal email sent to you when you purchased the ad free credit to dave@conforums.com and I will arrange with Roger to get a refund arranged.
Just so you know, I believe that Roger is still on holiday - he is the only person who has access to the ad-free payment system - so there may be a delay in issuing the refund.
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xx Re: PAID $6.99 STILL SEEING ADS
« Reply #2 on: Nov 26th, 2016, 5:24pm »

Here is a visual guide to applying the credits as Dave mentioned. Lets make sure that got done before we go to the refund!

Visual guide is located here!
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xx Re: PAID $6.99 STILL SEEING ADS
« Reply #3 on: Nov 27th, 2016, 01:39am »

Thanks for the email - got it no problem...

I can confirm that there are ad-free credits waiting to be applied on that message board.

If you want them to be applied, you will need to contact Tom - either by PM, Post or email to let him know that they are there.
Of course, if you still want a refund for the credit, I will more than happily contact Roger and get that organised for you.

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